Cyberpunk 2077 was one of the most anticipated games of this year 2020. CD Projekt Red had repeatedly postponed its release because of the pandemic, but also for that “Everything works perfectly and that each version be as fluid as possible”. However, the PS4 and Xbox One versions fell short.
Since December 10, when Cyberpunk 2077 was released, a wave of discontent has been heard. Indeed, PS4 and Xbox One players were more than disappointed: graphics far from what had been presented and a multitude of bugs. What prompted the Polish studio, only 4 days after the release of this flagship game, to apologize to the players.
In addition, CD Projekt Red announces many updates, at least until February. Whose “The first set of updates has just been released and the next one is coming in the next 7 days”. In addition, the studio offers unhappy console players a refund. Indeed, CD Projekt Red explains that players can be reimbursed via Sony or Microsoft, for digital versions. For the physical versions, CD Projekt Red offers players to go directly to the store.
However, Sony refuses many refunds, despite the promises of CD Projekt Red. Indeed, many PS players have met with rejection from Sony, as the tweets of some players show. Sony’s policy is strict: If you’ve played the game, you can’t get a refund. Especially if updates are coming.
“Unless this information about refunds comes from Sony, you cannot consider it legitimate. The publisher can say whatever he wants, that doesn’t make it true. “ For a refund, players can also contact CD Projekt, until December 21, by email to the following address: helpmerefund@cdprojektred.com.
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